What better way to start a new year with a good old fashioned employee survey, with a modern twist, to find out which areas you need to focus on over the coming months to ensure a happy, engaged and productive workforce.
We have included questions for traditional employee categories as well as new and upcoming topics for 2024 and beyond. It’s no longer enough to settle for basic employee satisfaction and engagement survey questions. Forward looking organisations understand the need for their workers to feel they are part of something bigger, part of an organisation that knows what the future looks like and is harnessing new and exciting concepts and technologies to place them ahead of the curve.
At the same time, innovation, diversity, equality and kindness are being seen as key differentiators for retaining and attracting top talent.
Remember, surveys work best when repeated throughout the year and honed, according to previous survey feedback as well as other events and influencing factors in the organisation. The following survey categories and questions can be used to design and plan your own pulse surveys throughout the rest of the year.
Our Engage surveys work by asking employees to rate positive affirmation statements by assigning between 1 and 4 stars, according to how well they resonate with each statement: 1 star being negligible or not at all, to 4 stars for very strong alignment.
Autonomy
- My organisation recognises and supports the need for employees to have autonomy in their role
- I have flexibility in how I get my job done
- I feel confident in requesting changes within my job role
- I have the freedom to make changes to my workspace
- I have access to the necessary tools and technology for greatest efficiency
Communication & Transparency
- My organisation disseminates useful, clear, accurate and timely information
- My organisation uses multiple types of media to disseminate information
- Employees are invited and encouraged to ask the leadership team questions
- I know where to look for strategic information for my organisation
- I know how to find policies, procedures and other important information for my organisation
Culture Alignment
- If I asked, I could confidently describe the culture at my organisation
- I am extremely comfortable with my workplace culture
- The culture at my organisation has a positive impact on all employees
- I respect the management style of my employer
- I would not hesitate to recommend my employer to family and friends
Customer Focus
- My organisation puts customer satisfaction at the heart of strategy and operations
- I have a clear understanding of who my customers are within my organisation
- Our processes are clearly designed for customer satisfaction
- Our customers are generally very happy and satisfied
- Our customers find it easy to engage with us
Cyber Security
- I understand the best way to protect my passwords
- I understand how to protect my organisation against viruses and malware
- I understand how to identify a suspected phishing email or text message
- My organisation has provided training on ways to protect against ransomware
- I understand how best to protect my devices from a cyber attack
Disability Equality
- My organisation treats all employees equally regardless of disability
- My organisation is quick to address ability bias or disability discrimination
- My organisation provides workplace facilities to support easy access for all employees regardless of ability/disability
- My organisation has clear policies and procedures in support of ability/disability equality
- My organisation provides regular training in support of ability/disability equality
Employee – Manager Relationships
- I have a good professional relationship with my manager
- My manager is responsive to my needs and requests
- My manager provides clear guidance and direction
- My manager and I have good two-way communication
- My manager is supportive and promotes my professional development
Environmentally Conscious Workplace
- My organisation has clear policies and guidelines to support the ambition of being carbon neutral by 2050
- My organisation has a sustainability policy that I can fully support
- I am confident my organisation will be carbon neutral by 2050
- I understand how I can contribute to an environmentally conscious workplace
- I understand the importance of sustainability and climate control in the workplace
Gender Diversity
- Employees of all genders are treated equality within my organisation
- I have not experienced or witnessed gender inequality at my organisation
- My organisation has provided adequate workspace facilities to support all genders
- My organisation has clear policies and procedures in support of gender equality
- My organisation provides regular training in support of gender equality
Hybrid and Remote Working
- My organisation has implemented the perfect balance for hybrid and remote working
- I have the necessary workspace, tools and technology set-up to effectively work remotely
- I am able to stick to a schedule when working from home
- I do not feel disconnected from my colleagues when working remotely
- I am as productive working from home as I am working from the office
Innovation
- My organisation has a clear definition of innovation
- My organisation is open to all forms of innovation
- My organisation uses the latest collaboration tools and technology
- My organisation has a dedicated team focused on driving innovation
- My organisation is confident to take calculated risks in the name of innovation
Kindness
- My organisation tackles difficult topics with kindness and understanding
- My organisation puts kindness as a cornerstone of its culture
- I have always been treated with kindness, patience and respect in my organisation
- My organisation’s leadership team values kindness
- Kindness is not a weakness in my workplace, but the natural respect everyone deserves
Management Effectiveness
- My manager communicates well and ensures myself and my team are fully briefed on important topics
- My manager is a confident and effective decision maker
- My manager has the skills and expertise needed to fulfil their role to a high standard
- My manager is fully engaged and energises the team
- I am satisfied with the performance of the management team
Neurodiversity
- I understand the meaning of neurodiversity
- I agree with the need for neurodiversity within the workplace
- I believe embracing neurodiversity can bring new strengths and innovation into the workplace
- My organisation has policies and procedures to support neurodiversity in the workplace
- My organisation offers a range of support mechanisms to enable neurodiversity in the workplace
Personal Growth and Development
- I have access to the necessary training courses to support my professional growth
- My current role provides opportunities for learning in support of my career progression
- My career is advancing in the right direction
- My career is advancing at a good pace
- I am happy with my professional growth in the last 12 months
Psychological Safety
- I feel confident to express my views in the workplace
- I feel heard, recognised and valued within the workplace
- I can raise concerns to my manager without fear of ridicule or retribution
- My work and workplace have a positive impact on my mental health
- My feedback is valued even if it cannot always be acted upon
Purpose
- It is important that my work provides me with a sense of purpose
- I understand the contribution my work has on the overall success of the organisation
- I am motivated by the thought of a job well done
- I feel a sense of shared purpose with my colleagues and teammates
- My team has a common sense of purpose with the rest of the organisation
Technology
- I work for a forward-thinking organisation
- Technology plays an important part in my organisation’s success
- The tools and technology we use support our needs and helps drive efficiencies
- Issues identified with tools and business systems are quickly resolved
- My organisation has a clear and well thought out technical and architectural strategy
Working Environment
- My working environment enables me to perform my duties safely and effectively
- I have access to the tools needed to perform my role to a high standard
- My working environment provides the perfect level of social interaction needed to build strong bonds and relationships with my colleague and peers
- My working environment enables me to concentrate and focus on detailed tasks when needed
- My working environment provides access to quiet and reflective spaces when needed
Work-Life Balance
- I approach Monday mornings feeling refreshed and energised
- My family life is not negatively impacted by professional pressures and demands
- I have time to complete my responsibilities during working hours
- I have energy at the end of each working day for my personal life
- I am happy with my work life balance
We have a number of other employee engagement tools to help you dive into the detail and cut through organisational hierarchies and geographical boundaries to find out what’s happening at the heart of your organisation.
If you need more inspiration or help to create your own surveys and analyse the feedback, or want to learn more about the Engage tool and the services we offer, contact us by emailing enquiries@theengagementworks.com or send us a message on our contact form.
